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FAQ's

Where are Snoozer Loser Products Made?

We hand-print, illustrate and sew all of our goods in NY. 

What is your return policy?

We accept returns within 14 days from when your order arrives for a full refund. After 14 days we offer store credit. Most of Snoozer Loser goods are made-to order so if you need a specific measurement feel free to contact us through the contact form. We are happy to help you find the right fit!

Do you ship internationally?

We just introduced FREE SHIPPING to all of our goods. We ship worldwide. Certain regions may require an extra shipping cost and our shipping manager will contact you if that is the case.

I am interested in an item from a previous collection, can you accommodate that?

The beauty of made-to order is that we can resurrect most of our previous styles and welcome it! Depending on fabric availability and if we have not discontinued the print, we can custom make any item at the original retail price with no extra fee.

What fabrics do you use?

We source our fabrics globally and purchase certified organic and fair trade whenever possible. We have very close relationships with our suppliers. We predominately use natural fibers so there is optimal saturation with our silk-screening process. Some of our favorite fabrics are Irish Linen, Silk, Cotton and French Terry.

Cottage Industry vs. Mass Production

There was a time when our team was faced with a decision on whether to outsource our process due to an overwhelming amount of wholesale orders. We decided that a huge part of our brand is that we have always stay loyal to our handmade process. We keep our production close to home so we can personally illustrate, hand-print and hand sew ALL of our orders. In doing so we feel good about employing local print makers and seamstresses who personally oversee the quality control of Snoozer Loser goods. 

Special Projects

In the past we've been fortunate enough to be invited to open satellite studios in new cities where we can experience new cultures, promote our love for independent design and meet other like designers whom we cherish to this day. Some cities we have operated from include Shanghai, LA, and Miami. We can't tell you how much we miss all the friends we made in each city. If you'd like for our team to set up shop or have pop-up space in your store or studio, contact Audrey (snoozerloserny@gmail.com).

What are your recommended washing instructions?

Hand wash Cold Water, Lay Flat to Dry or Dry Clean